Shopwise App Documentation

Welcome to the Shopify ↔ Orderwise Integration App documentation. This comprehensive guide will help you set up and configure the Shopwise app to seamlessly integrate your Shopify store with your Orderwise system.

What is Shopwise?

Shopwise is a powerful integration app that connects your Shopify store with Orderwise, enabling:

• Order Synchronization - Automatically send orders from Shopify to Orderwise
• Inventory Management - Keep stock levels synchronized between platforms
• Status Updates - Track order status changes across both systems
• Product Mapping - Sync product data and attributes
• Payment & Shipping Mapping - Ensure proper order processing

Quick Start

1. Getting Started - Initial setup and configuration
2. Session Setup - Configure Orderwise e-commerce session
3. Orderwise Integration - Complete integration setup
4. FAQ - Answers to common setup and sync questions
5. Troubleshooting - Common issues and solutions

Key Features

🔄 Order Synchronization

Automatically transfer orders from Shopify to Orderwise with proper mapping of customers, products, and payment methods.

📦 Inventory Sync

Keep your Shopify stock levels updated with real-time data from Orderwise using configurable export definitions.

📊 Status Mapping

Map Orderwise order statuses to Shopify's fulfillment states (Fulfilled, Cancelled, Refunded).

🛍️ Product Updates

Sync product information, pricing, and attributes between systems using customizable field mappings.

💳 Payment & Shipping Mapping

Configure payment methods and shipping options to ensure orders process correctly in Orderwise.

Getting Help

• Check the Troubleshooting Guide for common issues
• Review the Log Manager section for debugging
• Ensure all prerequisites are met before starting setup

Need Help Getting Started?

Get in touch with the Shopwise team.

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Ready to get started? Begin with the Getting Started Guide to set up your integration.